Mar 29, 2010, 3:40 AM
About Support Subscription
Hi,
Does the "Maximum Initial Response Time" line in the support subscription page mean maximum time for a solution or just a simple notification?
In other words, if we find a coolite-bug (i.e, a bug that does not exist in ExtJS) what is the maximum time for a solution?
Thanks in advance,
Does the "Maximum Initial Response Time" line in the support subscription page mean maximum time for a solution or just a simple notification?
In other words, if we find a coolite-bug (i.e, a bug that does not exist in ExtJS) what is the maximum time for a solution?
Thanks in advance,