We need renew, but there was no response.

[Kerry]

How can I contact support ? My supervisor(Tony.Chen) already send Email to hello@ext.net. But no response for a month. Is there any other way to contact support?

[fabricio.murta]

Hello @Kerry!

You contacted via the right channel! We will take a look but as you say, the email was sent about a month ago, do you have an approximate date where the email was sent to narrow our searches, or maybe resend it?

Looking forward to your follow-up!