Tablet with external keyboard (with touchpad)

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  1. #1

    Tablet with external keyboard (with touchpad)

    Hi,

    if i want to use my Tablet (Samsung s6 lite) with external keyboard (with touchpad), then i can't click on a button or Menubutton.

    Only in the Samsung Internet Browser it works.

    In Opera, Edge, Firefox, Chrome it doesn't work.

    I also have problems on this site https://examples.ext.net/.

    On Ipad with external keyboard it also doesn't work.

    Do you have an Idea?

    Thanks
    Gidi
  2. #2
    Hello @Gidi!

    Sorry to hear you are having difficulty to use Ext.NET in your tablet with external keyboard!

    Can you provide more specific information on what does not work and where it does not work, and which hardware in specific is involved on the issues?

    Looking forward to your follow-up!
    Fabrício Murta
    Developer & Support Expert
  3. #3
    Hi Fabricio,

    i testet it with

    - Samsung S6 Lite Android 10 One UI-Version 2.5 and ITFIT Book Cover Keyboard
    * Browser (Samsung Internet Browser, FireFox, Chrome, Opera, Edge)

    - IPad Pro 12'9 and Apple Magic Keyboard IOS
    * Browser (Safari)

    If i want to use to Touchpad of the Keyboards (Mouse pointer) and i want to Click on a Button, SelectBox, Menuitem, the Element get the focus (for example Colorchange) but i cant't click on the Element (with click on the Touchpad). It's seems, that the Clickevent would be ignore.

    Only in the Samsung Internet Browser it works!

    If i use the Pen or Touchscreen it works.

    You can test it on this site https://examples.ext.net/. I can't use the left menu (Button, Chart, Events etc.).

    With Touchscreen, Pen etc. it works fine.


    I hope you understand me.

    Thanks
    Gidi
  4. #4
    Hello @Gidi!

    This looks like a problem where the device registers a different event than Ext.NET is expecting when a touch/click/tap happens. And it seems the Samsung browser unified the events to avoid this kind of issue where the other browsers prefer to treat them in specific ways.

    You said you have issues using the left menu in the https://examples.ext.net/ website. Can you do a test to https://examples5.ext.net as well?

    Are you unable to expand the examples categories, or can you expand them but when clicking they do not load in the right pane? We are checking whether we can emulate this hardware to see how should we map the events to fix it.

    This issue look very similar to this one in Sencha forums from 2017 (which was fixed): Examples don't work in Firefox 52 + touchscreen.
    Fabrício Murta
    Developer & Support Expert
  5. #5
    Hi,

    i tested https://examples5.ext.net with Chrome/Firefox etc. it's the same problem.

    I'm unable to expand the examples categorie with touchpad.

    If i try the button examples, there i can't click on the button.

    But if i click on the textbox, the focus is ok an i can write (Touch Keyboard or Hardware Keyboard).

    I also can't use the calendar etc.

    Only with the Samsung Internet Browser it work's.

    Gidi
  6. #6
    Hello Fabricio,

    i tested https://examples1.ext.net and https://examples2.ext.net .

    This works fine with firefox.


    https://examples3.ext.net .
    https://examples4.ext.net .
    https://examples5.ext.net .

    doesn't works.

    Gidi
    Last edited by gidi; Mar 18, 2021 at 1:54 PM.

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