LicenseException: Ext.NET license unlocks a different Ext.NET version.

  1. #1

    LicenseException: Ext.NET license unlocks a different Ext.NET version.

    Hi,
    I have a Ext.Net 5x license, however, I am trying to use it on Ext.Net 7.2.0 package and I get this error.
    LicenseException: Ext.NET license unlocks a different Ext.NET version.
    What can I do? do I need to purchase a new license? I read previously that holders of 5x shall get free upgrades.

    Thanks
    Benedict
  2. #2
    Hello @Nmicros!

    Please contact us via support@ext.net so we can provide you specific license key for Ext.NET 7. And don't worry, owning an Ext.NET 5 license grants you an Ext.NET 7 one. They just need to be different licenses for the technology difference between both versions.

    Hope this helps!
    Fabrício Murta
    Developer & Support Expert
  3. #3

    I'm migrating from 2.5 to 7.2

    Same issue here.
    I bought a license on past Monday and system sent me a v5 key.

    I've replied to support, 2 days passed. I'm not sure to publish my user number on forum.

    Please help :)
    Last edited by cankut84; Jul 30, 2021 at 10:50 PM.
  4. #4
    Hello, sorry to hear you haven't been replied yet, and thanks for reaching to us. Your message may have been marked as spam by accident. We are going to take a good deep look and return to you.
    Fabrício Murta
    Developer & Support Expert

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