[CLOSED] unlicensed message

  1. #1

    [CLOSED] unlicensed message

    Hi, I use same license key created another new app. I kept getting unlicensed message on testing machine. The first app has no issue.
    I am not sure if it is because one key can only apply to one app?.
    Thanks
    -szhang
    Last edited by fabricio.murta; Nov 11, 2016 at 4:50 PM.
  2. #2
    Hello @susanz!

    Please don't share keys nor part of keys in public forums! That's personal sensitive information. We edited your original post to remove this information.

    Your key should work both on your production environment and test server, please double check whether the Web.config file in the test server has the correct key typed just like the production one.

    If you lost your key or have any question that you feel like you need to double-check it, please mail us at support@ext.net so we can handle it better with you.

    Hope this helps!

    EDIT: double check your application publish process is not overwriting your test server's Web.config with a version without the key. also check if the extnet tag is not used different times in the same Web.config file, and also add some random text to the file (so it breaks) and check if it is really the Web.config your website is using!..
  3. #3
    Thanks for your advice. I will check more on our side.
    Please close this thread.
    Thanks
    -szhang
  4. #4
    Thanks for the feedback! Hope you can find what's wrong there, and that the directions helped!
    Fabrício Murta
    Developer & Support Expert

Similar Threads

  1. Unlicensed Message
    By hakanertug in forum 2.x Help
    Replies: 2
    Last Post: Jun 14, 2014, 12:07 PM
  2. [CLOSED] Unlicensed message
    By josegarcia in forum 1.x Legacy Premium Help
    Replies: 4
    Last Post: Feb 25, 2014, 6:10 PM
  3. Unlicensed Message
    By Yannis in forum Licensing
    Replies: 3
    Last Post: Nov 21, 2011, 1:10 AM
  4. [CLOSED] [1.2] Unlicensed Ext Message
    By FVNoel in forum 1.x Legacy Premium Help
    Replies: 2
    Last Post: Sep 29, 2011, 2:24 PM
  5. [CLOSED] Ext.NET is Unlicensed Message
    By rmelancon in forum 1.x Legacy Premium Help
    Replies: 2
    Last Post: Jul 14, 2011, 1:03 PM

Posting Permissions