[CLOSED] urgent help please (Communication failure)

[JCarlosF]

I perform a series of queries to the database using stored procedures,
locally works fine, but when run on the server looks like this



why?

is urgent, help me please
thanks!

[jchau]

are they timing out? are you getting that message after 30s or so? download and use Fiddler to watch the http requests and responses.

[JCarlosF]

are they timing out? are you getting that message after 30s or so? download and use Fiddler to watch the http requests and responses.

I downloaded fiddler, but not how to use it, is there any other solution?

the stored procedure does is fill about 10 grids

[Vladimir]

Yes, I am pretty sure that it is timeout issue (do you see failure window immediately after request or after 30 sec?)
You can increase timeout for request (if you use DirectEvent then use Timeout property) but i am strongly recommend to redesign your server side handler for that ajax request

[JCarlosF]

Yes, I am pretty sure that it is timeout issue (do you see failure window immediately after request or after 30 sec?)
You can increase timeout for request (if you use DirectEvent then use Timeout property) but i am strongly recommend to redesign your server side handler for that ajax request

ok, was useful

Thanks!

[KBorkiewicz]

Yes, I am pretty sure that it is timeout issue (do you see failure window immediately after request or after 30 sec?)
You can increase timeout for request (if you use DirectEvent then use Timeout property) but i am strongly recommend to redesign your server side handler for that ajax request

I am having this issue too - it works fine locally, but gets a "communication failure" error on the server. I have a timeout of 600000 on my DirectEvent, but it still fails after 30 seconds or so, so that is not the issue.

    <ext:TaskManager ID="TaskManager1" runat="server">
        <Tasks>
            <ext:Task 
                TaskID="reportprogress"
                Interval="1000" 
                AutoRun="false"
                OnStart="#{btnExport}.setDisabled(true);"
                OnStop="#{btnExport}.setDisabled(false); #{wdwCreateReport}.close();">
                <DirectEvents>
                    <Update OnEvent="RefreshProgress" Timeout="600000"/>
                </DirectEvents>                  
            </ext:Task>
        </Tasks>
    </ext:TaskManager>

[Daniil]

Hi @KBorkiewicz,

Please provide a full test case.