View Full Version : [CLOSED] Free eBook not yet received

Sep 05, 2014, 5:32 AM

I have purchase Ext.NET Pro Bundle (1 Pack) on 3th September 2014 and I have received the license key, forums and SVN, but until today I havent received the promotional ebook.

I tried to input the promotional code on 3th Sep 2014, but the ebook doesn't appeared and I've contacted / email (3 times email) to crm at packtpub dot com since 2 days ago and still dont get any feedback.

the subject email is : FREE Ext.NET eBook [#19725]‏

Need your advice please.



Sep 05, 2014, 6:30 AM
Hi @joe2014,

Welcome to the Ext.NET forums!

I will inform our manager.

Sep 05, 2014, 8:12 PM
Packt is having some issues with their checkout system. We've been trying to contact them for weeks to get it fixed. At times it seems to be working, then the next day it doesn't work. We haven't received a response from Packt and are now trying other channels to get in contact with them.

If you send an email to support@object.net we'll send back another option for acquiring the eBook.

I apologise for the problems.

Sep 07, 2014, 4:11 AM
Thank you @geoffrey.mcgill, @daniil and support team,

I have it already from you.

EXT.NET team have a great support and quick response.

Best Regards,

Sep 07, 2014, 5:42 AM
Thank you for the kind words!