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Maitreya
May 06, 2014, 1:00 PM
Hello,

We have upgraded ext.net controls from 1.7.0.0 to 2.3.1.41036. We found that row editor plug-in doesnt show Update and Cancel button panel on virtual machine (windows xp professional).

It works fine when access directly using local machine so it is only problem when we are using virtual machine.

Can you please check? Please find attached images for your reference.

Update: It is also an issue with ext.net 2.5 (the latest) version. Just tried accessing ext.net examples from VM and it does not show update/cancel button.



Thanks.

Daniil
May 06, 2014, 5:48 PM
Hi @Maitreya,

Please clarify what is VM? And what is the browser you use in that VM? Are there any JavaScript errors on the page?

Urvashi
May 06, 2014, 9:49 PM
Hi @Maitreya,

Please clarify what is VM? And what is the browser you use in that VM? Are there any JavaScript errors on the page?

Hi Danil,

VM is Virtual Machine and the browser is IE 8 and no javascript errors. It just disappears like in the image.

Daniil
May 07, 2014, 6:34 AM
VM is Virtual Machine

Please clarify what OS is on VM?

Is it reproducible with that example, right?
http://examples2.ext.net/Examples/GridPanel/Plugins/RowEditor/

I cannot reproduce it in Windows 7 in IE8.

Urvashi
May 07, 2014, 7:41 AM
Please clarify what OS is on VM?

Is it reproducible with that example, right?
http://examples2.ext.net/Examples/GridPanel/Plugins/RowEditor/

I cannot reproduce it in Windows 7 in IE8.

Hi Danil,

Yes it is reproducible with this example. We have Windows XP Professional on our Virtual machine. and it is when you click add employee it shows the row but the update cancel buttons are not visible as per the image attached by Maitreya. It works on Windows XP professional if it is not a Virtual machine.

Thanks

Daniil
May 07, 2014, 1:43 PM
Reproduced on Windows XP.

We are investigating.

Urvashi
May 12, 2014, 7:51 AM
Reproduced on Windows XP.

We are investigating.

Hi Danil,

any update on the fix?

Thanks

Daniil
May 12, 2014, 2:58 PM
Sorry, I cannot fix that. Something is wrong with Windows XP + IE8 combination.

Urvashi
May 12, 2014, 3:49 PM
Sorry, I cannot fix that. Something is wrong with Windows XP + IE8 combination.

This was working with v 1.3 but with the upgrade doesnt work anymore. This is important for us to get fixed as a lot of our users are on VM.

Daniil
May 12, 2014, 5:17 PM
We've found the reason. There is a piece of new functionality in a RowEditing. It positions the buttons at the top if there is no enough space at the bottom. It breaks the things in Windows XP + IE8.

So, you could switch off this new feature by adding this into the page's <head>.

<script>
Ext.grid.RowEditor.override({
syncEditorClip: Ext.emptyFn
});
</script>

Urvashi
May 13, 2014, 8:59 AM
We've found the reason. There is a piece of new functionality in a RowEditing. It positions the buttons at the top if there is no enough space at the bottom. It breaks the things in Windows XP + IE8.

So, you could switch off this new feature by adding this into the page's <head>.

<script>
Ext.grid.RowEditor.override({
syncEditorClip: Ext.emptyFn
});
</script>

Many Thanks Danil,
This worked.