Feb 20, 2017, 8:59 AM
[CLOSED] Renew Premium Support
Hello,
Our premium support has expired since 10/02/2017 but I have some questions for renewing:
1- if we renew only when we need it (next time we need support).
i.e. can we postpone the renewal till we need it. which means can we renew it immediately when we need it.
2- how quick will it get renewed ? immediately? And we can get the support immediately?
3- will the support year start from the date-time of NEW renewal OR from OLD expiry date?
Regards,
Thank you
Our premium support has expired since 10/02/2017 but I have some questions for renewing:
1- if we renew only when we need it (next time we need support).
i.e. can we postpone the renewal till we need it. which means can we renew it immediately when we need it.
2- how quick will it get renewed ? immediately? And we can get the support immediately?
3- will the support year start from the date-time of NEW renewal OR from OLD expiry date?
Regards,
Thank you
Last edited by fabricio.murta; Mar 10, 2017 at 6:07 PM.